Shipping Policy

Delivery timelines and fulfilment information for Stories Mapped prints.

Stories Mapped offers worldwide delivery, with production and dispatch times depending on the print option selected and whether a flight requires manual review.

Orders move into production after the flight details have been confirmed and the artwork is ready for fulfilment.
Typical handling time is around 3 to 5 business days before dispatch, depending on the product option selected and whether the route needs manual review.
After dispatch, transit time is often around 3 to 10 business days, though this can vary by destination and local carrier.
Framed and unframed products can have different production and delivery timelines.
Delivery times vary by destination and can be affected by customs, local carriers, and seasonal demand.
If your order has not arrived within the expected timeframe, please contact us and we will help investigate the shipment.
If an item arrives damaged in transit, please get in touch promptly with photos of the packaging and product.