Shipping Policy

Stories Mapped offers worldwide delivery, with production and dispatch times depending on the print option selected and whether a flight requires manual review.

• Orders move into production after the flight details have been confirmed and the artwork is ready for fulfilment.
• Typical handling time is around 3 to 5 business days before dispatch, depending on the product option selected and whether the route needs manual review.
• After dispatch, transit time is often around 3 to 10 business days, though this can vary by destination and local carrier.
• Framed and unframed products can have different production and delivery timelines.
• Delivery times vary by destination and can be affected by customs, local carriers, and seasonal demand.
• If your order has not arrived within the expected timeframe, please contact us and we will help investigate the shipment.
• If an item arrives damaged in transit, please get in touch promptly with photos of the packaging and product.